Contact Cargurus Customer Service
Cargurus Phone Numbers and Emails
Customer Service Number:
-
(617) 354-0068
Cargurus Emails:
How to Contact Cargurus Customer Service?
Most Popular Number:
| Total calls: 1 453 | Issues resolved: 37 | Last call: Jan 18, 2025 |
Cargurus Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Cargurus Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Cargurus is 6173540068.
The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 3 minutes.
Be prepared for the call as Cargurus may ask you for the following information to identify you as a customer: first and last name, customer id or account no or email.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Cargurus Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Cargurus is 6173540068.
The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 3 minutes.
Be prepared for the call as Cargurus may ask you for the following information to identify you as a customer: first and last name, customer id or account no or email.
People call Cargurus mainly because of request for information, product/ service, payments and charges.
9% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Cargurus is user_support@cargurus.com. 51% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Cargurus Website:
Cargurus Help Center:
Corporate Office Address:
Other Info (opening hours):
Locations:
United States
55 Cambridge Parkway, 6th Floor,
Cambridge,
Massachusetts 02142
Ireland
Saint Kevin's, Dublin City,
County Dublin
How Good is Cargurus's Customer Service?
Summary of Cargurus Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Cargurus?
Request for Information Question:
- “Update payment method”
- “I need to speak to someone”
- “Needing information about a particular car”
Product/ Service Question:
- “Buy a used var”
- “Purchase vehicle”
- “Warranty”
Payments and Charges Question:
- “Fraud”
- “Got my credit ran and information.. But was lied too..”
- “Payment information for a car sale”
Account Question:
- “My Email.cargurus.com is blocked for my iPhone 12 device and does not open in chrome or safari”
- “Verify a vehicle location”
- “Account problems”
Website/ Application Question:
- “Your website is a pain in the *** all I want to do is browse and I get this ***”
- “Royal auto group I found on your website show me a car with a four year 50,000 mile warranty 2017 mustang Shelby, GT 350 I made it 45 minutes from the dealership and the transmission split in half”
- “If i purchase a car from a dealership that was featured on your website can Cargurus help me get the car transported to my residence i just need to know how do i go about the procedures to have my car that i am buying transported to my residence”
Shipping and Delivery Question:
- “Advertised shipping”
- “For my package”
- “Delivery”
Staff Question:
- “Customer service”
- “They took my car yesterday. No ine inform they r close today. If they told me that i will not give my car for service cuz tomorrow we need the car for work”
- “Stop all Services”
Return/ Replace Question:
- “Change contact information”
- “Incorrect ad”
- “Feed changes”
Activation/ Cancellation Question:
- “Unsubscribe me”
- “To cancel a order”
- “Cancel a review that went to a wrong dealer”
Refund Question:
- “Refund”
- “Not getting refund”
- “Refund of down payment”
Cards Question:
- “Trying to upgrade my listing and usin a new credit card to pay for it.”
- “Change Credit Card information”
- “I sell the classic card and the vin # is 159135 and the sistem no acepte”
Employment Question:
- “I am starting a new job on December 6.”
Other Question:
- “The reason for the call is because they saw my big lemonThe”
- “I bought a car from a dealer in New jersey the car it went from 16999 to 25500car was listed for 16.999 when i finance the car”
- “Condition of car”
Compare Cargurus Customer Service To
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