Contact Cargurus Customer Service
Cargurus Phone Numbers and Emails
Customer Service Number:
-
(617) 354-0068
Cargurus Emails:
Cargurus Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Cargurus Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Cargurus is 6173540068. 54% of customers managed to speak with a real person.
The average hold time is from 5 to 10 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 3 minutes.
Be prepared for the call as Cargurus may ask you for the following information to identify you as a customer: first and last name, email or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Cargurus Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Cargurus is 6173540068. 54% of customers managed to speak with a real person.
The average hold time is from 5 to 10 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 3 minutes.
Be prepared for the call as Cargurus may ask you for the following information to identify you as a customer: first and last name, email or phone number.
People call Cargurus mainly because of request for information, product/ service, payments and charges.
7% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Cargurus is user_support@cargurus.com. 51% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
How to Contact Cargurus Customer Service?
Most Popular Number:
| Total calls: 1 516 | Issues resolved: 37 | Last call: Jan 7, 2026 |
Contact Information
Cargurus Website:
Cargurus Help Center:
Corporate Office Address:
Other Info (opening hours):
Locations:
United States
55 Cambridge Parkway, 6th Floor,
Cambridge,
Massachusetts 02142
Ireland
Saint Kevin's, Dublin City,
County Dublin
Cargurus Customer Service Reviews
Better and easyer financing on older cars trucks cause people in my situation can't get nothing to drive and it makes it really rough I have found a few trucks but no
Body will finance them very hard for me
Checked today for double cab search category, none exists . When searching for double cab only crew cab category shows up
How Good is Cargurus's Customer Service?
Summary of Cargurus Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Cargurus?
Request for Information Question:
- “Ad question”
- “Help with purchase”
- “I want to check a dilere if its validity is correct.”
Product/ Service Question:
- “Somebody tried to buy a car through you guys in my name with my social security number.And I need to get information from you.So I need you to call me back or answer your phone one of the two”
- “Complaint”
- “I have a problem with a company that they referred for purchasing a car ( Beetle)”
Payments and Charges Question:
- “Fraudulent ad”
- “Fraud”
- “I want to no what's the down payment on that Bergeny Dodge Durango one for $8000”
Account Question:
- “Is the appropriate behavior for a dealer and why am I blocked from all sites.”
- “My Email.cargurus.com is blocked for my iPhone 12 device and does not open in chrome or safari”
- “Verify a vehicle location”
Website/ Application Question:
- “Pre-approval application”
- “Your website is a pain in the *** all I want to do is browse and I get this ***”
- “Royal auto group I found on your website show me a car with a four year 50,000 mile warranty 2017 mustang Shelby, GT 350 I made it 45 minutes from the dealership and the transmission split in half”
Shipping and Delivery Question:
- “I sent fine motors Ltd leicester le3 5gh u.k. £5500 for a. Audi a4 2015 car on 15th of may 2025 they had problems with the car I haven't received the car and I want my money back”
- “Advertised shipping”
- “For my package”
Refund Question:
- “I need a refund of My $500.00 deposit to auto connect usa in Green Bay Wisconsin”
- “I want a refund of my $500.00 deposit”
- “Refund”
Activation/ Cancellation Question:
- “Pissed at not being able to cancel subcription to any motifications! Tried 4 times now. Still being harrassed with unwanted emails!!!”
- “Unsubscribe me”
- “To cancel a order”
Staff Question:
- “Customer service”
- “They took my car yesterday. No ine inform they r close today. If they told me that i will not give my car for service cuz tomorrow we need the car for work”
- “Stop all Services”
Return/ Replace Question:
- “Change contact information”
- “Incorrect ad”
- “Feed changes”
Cards Question:
- “Trying to upgrade my listing and usin a new credit card to pay for it.”
- “Change Credit Card information”
- “I sell the classic card and the vin # is 159135 and the sistem no acepte”
Employment Question:
- “I am starting a new job on December 6.”
Other Question:
- “Received a vehicle that does not start”
- “Car”
- “I need a car salesman”
Compare Cargurus Customer Service To
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